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A Fee Will have to be Paid for the Royal Jordanian Customer Service

The best thing about Royal Jordanian Airlines is how welcoming it is to its passengers. Savor the outstanding post-booking services offered by the airline. After purchasing their tickets, passengers have the option to cancel at any moment. The airline does charge a fee, but not always. In some circumstances, the airline permits the passenger to cancel and receive a complete refund in order to preserve the passenger's interest. Otherwise, they will return the remaining amount after charging a cancellation fee. Learn everything there is to know about Royal Jordanian refunds by reading through to the conclusion.

What Is Royal Jordanian's Refund Policy?

Learn about the circumstances in which the airline provides a complete refund. The airline offers free ticket cancellation in the event of an emergency. Passengers who choose to cancel their flight are guided by Royal Jordanian's refund policy. You should check their return policy if you also want to cancel your scheduled flight. Refer to the following points to understand the airline's refund policy:

  • The traveler has 24 hours from the time of booking to cancel their flight ticket for free. Passengers who cancel their tickets within this time window are not charged any fees by the airline.
  • The 24-hour rule simply requires that there be seven or more days remaining before the flight departs in order to cancel a ticket.
  • If a passenger has a refundable ticket, they can cancel at any moment and receive a complete refund.
  • Other than government taxes and fees, non-refundables are not responsible for anything.
  • The ticket must be entirely utilized at the time of cancellation. The airline will not issue a refund for any portion of the ticket that has been used.
  • If the cancellation is due to a delay, Royal Jordanian will accept the request and reimburse the full cost of the ticket. But there must be a delay of more than three hours in the flight.
  • Because of overbooking, the airline may cancel your ticket. Anyone who experiences this is qualified to file a claim in addition to the reimbursement.
  • Passengers who purchased their tickets through a third party are not responsible for any responses from Royal Jordanian. For any refund-related questions, they must speak with their agent.
  • To be eligible for a complete refund, passengers who want to cancel their flight ticket for a medical reason are advised to include their medical records.

How Do I Cancel and Apply for a Refund on the Phone?

Travelers who are having trouble understanding the online cancellation and refund application process. They can cancel their flight by speaking with Royal Jordanian Customer Service. Follow these steps to cancel your flight and request a refund over the phone:

  • For every location, Royal Jordanian provides a different number.
  • Locate the number that corresponds to your area.
  • Follow the IVR after dialing the number.
  • To choose your chosen language, press 1.
  • To purchase your airline ticket, press 2.
  • To access the refund and cancellation section, press 3.
  • You will be joined on the call by a representative from the related department.
  • Ask the agent to cancel your ticket after sharing your booking details.
  • Proceed with the call and submit a refund request.
  • On your behalf, the agent will submit a refund request.

Note: The passenger who cancels and applies for a refund via the Royal Jordanian Customer Service Number will have to pay a fee.

What are the Cancelation Charges for Royal Jordanian?

The passengers who want to cancel their flight ticket will have to pay a cancelation charge to the airline. However, the airline has not specified anywhere the exact charges as it depends on various factors and can differ from person to person. To know the charges, passengers can connect with an agent, they will calculate the charges for you.

What are the working hours of Royal Jordanian?

The passengers who want to communicate with an agent of the airline must call during the operating hours. The airline pick up the call between 8:00 Am to 8:00 Pm. Avoid calling Royal Jordanian Phone Number during peak hours. Try to dial them in early morning to get prompt response.

When Can I Get a Refund?

Royal Jordanian processes the refund immediately once the airline cancels the flight. The refund processing time can differ from passenger to passenger based on the mode of transactions. The airline will refund the money within 7 to 21 days. The airline gives priority to the passengers who make the payment through a debit or credit card. If you did not receive the refund within this time frame, dial the Royal Jordanian Contact Number to make an inquiry or track the live status of your refund. If the airline delays your refund, you can also seek compensation.

Conclusion

There are no fees associated with unused tickets with Royal Jordanian. The remaining sum will be refunded after certain fees are subtracted from the ticket price. There might not be any costs at all in certain situations. You can learn all you need to know about getting a refund from Royal Jordanian with the help of this article. Consult an airline representative if you have any more inquiries.

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