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Kenya Airways Check-In is aimed at offering speed, comfort, and convenience to the passengers before they take off. To get immediate help, at Kenya Airways, passengers can call the Kenya Airways customer service helpline number +1-888-737-0007 to provide queries on online check-in, baggage, or airport counters. The Kenya Airways Check-In system offers a number of flexible choices whereby the passengers can choose the most convenient mode of checking in, which includes online, mobile, kiosk or an airport counter. Kenya Airways web check in and Kenya Airways check in baggage are all covered by the comprehensive system of the airline, which guarantees that the passengers have a hassle free beginning to their trip.
Kenya Airways online check-in is an easy method of making pre-flight formalities anywhere, without having to wait in airport queues. This service is offered on the official Kenya Airways site and is available 30 hours before the flight, with a closing 1 hour before flight on case of domestic flights and 2 hours before flight on case of international flights.
Using booking reference (PNR), e-ticket number and last name passengers log in and select their seats, confirm baggage details and immediately download a boarding pass. When this is done, the travelers are able to move straight to the bag drop counter when they arrive at the airport.
The check-in schedule for Kenya Airways depends on the flight type and method chosen:
|
Check-In Type |
Opens |
Closes |
|
Web/Online Check-In |
30 hours before flight ? |
1 hour before (domestic), 2 hours before (international) ? |
|
Airport Counter Check-In |
3 hours before departure ? |
1 hour before departure ? |
|
Mobile App Check-In |
30 hours before flight ? |
1 hour before departure ? |
|
Self-Service Kiosk |
Available at airport 3 hours before takeoff ? |
Closes 1 hour prior ? |
It is very recommendable that passengers should check-in in advance in order to prevent behavior of rushing at the last minute and missing the boarding.
Kenya Airways has four passenger check in services that it provides to passengers convenience:
Online Check-In (Web Check-In): It will be filled in the online websites of the airline between 30 hours and 1 hour before takeoff. This will help the passengers to Kenya Airways check in at the comfort of their homes or on the move without the strains of waiting in the airports. The passengers are also able to choose their seats and comfortably organize their other requirements by booking their boarding passes ahead of time thus getting to the airport without any inconvenience.
Mobile Check-In: This is done through the Kenya Airways mobile application and e-boarding passes are generated. This would be of great benefit especially to tech savvy travelers who would want to carry their boarding passes in their smartphones. The application is also able to provide real-time flight statistics and handy notifications to improve the general traveling experience.
Self-Service Kiosks: These are found at such airports as Nairobi, Amsterdam, London Heathrow and Paris, and are the best choice when the only luggage that a traveler has is the hand carried luggage. These kiosks ensure that passengers do not have to stand in line to check in as they can use them to print their boarding passes and baggage tags (where necessary) without having to wait in line to seek the services of someone.
Counter Check-In: Airports Standard: This is offered to passengers that need special assistance, group check-ins or additional kenya airways check in baggage?. This approach will provide the travelers requiring individual assistance or particular travel requirements with the assistance that they need in the form of airline staff. This will be adaptable to suit the different needs and preference of the different passengers, which is in concordance to the Kenya Airways focus on customer satisfaction.
Kenya Airways web check in can be easily done in the following official procedure:
This online procedure is compatible with mobile tablets or desktop computers, whereby passengers will check in any time and any place with ease.
Kenya Airways has also provided an easy mobile check-in service to boarding both international and domestic flights allowing passengers to be able to control their boarding process via their cell phones. The Kenya Airways mobile application or website allows passengers to do their check-in, get their boarding passes and download them to their digital devices, without printing. This system has made the traveling process more enjoyable by enabling one to store their passports, attach frequent flyer numbers to get rewards, and upgrade his or her seat with requests without any hassles. Generally, it simplifies the pre-flight experience and thus makes it more convenient and easier to the traveler.
The Kenya Airways mobile application, available on iOS and Android platforms allows the passengers to complete the entire check-in through an online platform. Through the app:
Mobile check-in is also a time-saving feature to travelers and frequent flyers enrolled in the Flying Blue loyalty program who also receive the benefit of priority counters.
Kenya Airways categorizes the baggage as checked and hand baggage, with the size and weight restrictions.
Checked Baggage:
Cabin/Hand Baggage:
Additional fees are charged on excess, oversized or overweight bags.
During Kenya Airways online check in?, passengers can add checked baggage by following these steps:
Online prices on checked baggage are usually lower than those in the airport counters.
One should always ensure that they are at the airport early enough to make the traveling experience as smooth as possible because there is time to perform various activities that are of importance.
Such suggestions will enable the passengers to overcome the stress of last minute and enjoy the process of boarding.
Yes, Kenya Airways is also providing convenient self-service kiosks in major airports, including Nairobi (JKIA), London Heathrow and Amsterdam Schiphol.
Kiosks are fast and reduce physical contact, which is based on the current trends of convenience in airports.
When a traveler is in an airport counter or kiosk, during the process of check-in, the traveler will be asked to present the following:
Unless they have valid documents, the passengers can be denied boarding.
Check-in operations are also done on additional document verification to the flights that are leaving to destinations within the United States, United Kingdom, or the European Union.
Yes, in Kenya Airways, you can select your seat in the online check-in, which is convenient among the travelers. Once you have used the Kenya Airways web check in? facility, you will be given a seating plan digital map, where you can see and choose the seats available. This also has an option of reserving some special seats, like seat in exit row or with extra legroom, which may be charged a higher fee. Notably, the seat booking option can be applied to the outbound travel as well as the inbound travel so that you enjoy the comfort of your entire travel.
Upon arrival at a check-in point, passengers can select alternative seats by visiting Manage Booking area on the web. To achieve this, all you need to do is to provide your booking reference number and your travel itinerary will be available. In case their other seats are free, then you can choose them as per your interests. Remember, there are certain seat changes that could be charged with an extra upgrade fee, specifically the changes that involve premium seating or extra-legroom. This option provides comfort to passengers who want to have an additional flying experience after the initial check-in.
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Frequently Asked Questions?
There is a risk that online check-in will pose a challenge to passengers as regards to visa check, group bookings, special assistance, or system failures. Customer care 1-866-838-4934 Kenyan Airways.
Web check in may be implemented to both domestic flights in Kenya e.g., Nairobi-Mombasa and Kisumu. It closes an hour before departure and opens thirty hours prior to the departure.
Check-in online should be started 30 hours before takeoff, 24 hours in case of the flights to U.S. or Europe.
Kenya airways online check in will be closed 1 hour before domestic and 2 hours before international tickets.
Yes, once you have printed or saved your e-boarding pass drop your luggage at the bag drop counter that is indicated by web check-in passengers.
Airport counters are available 3 hours before departure and 1 hour before flight time.