What are the Check-in & Onboard Options for Iberia?

Iberia Airlines check in services make the passenger experience more comfortable and flexible. You can check in online via the Iberia mobile application or Iberia online site and self-service kiosks (airport) or at the standard check-in counters (airport). One more good thing is that passengers can call the customer service helpline number 900 111 500 or 888 737 0007 for Iberia Airlines check in. The provided check-in options by the airline will help in completing the check-in process and getting your boarding pass as soon as possible, to enjoy your in-flight services and experience. 

Iberia Airlines Check-in

Online: 

Passengers have the option of checking in up to 24 hours before departure and up to 1 hour in the case of European flights and 2 hours in the case of long-haul flights. It involves the purchase of the seat, downloading or printing the boarding pass, and the addition of additional services, which can be done on the website or the mobile app of Iberia.

Self-Service Kiosk: 

There are numerous Iberia self-service kiosks in many airports, which allow passengers to check-in fast, print their boarding passes, baggage tags without long queues. Kiosks are usually opened many hours before travel and closed within 45 minutes of flight.

Airport: 

Check-in counters at Iberia are open between 3 and 4 hours before the flight departure and also on the one hand and 1 to 2 hours before depending on the type of flight. Airport personnel will help with seat reservation, drop-off baggage and special services, which are advised when the passengers require additional assistance or when they have baggage to check.

Iberia Airlines Onboard Services

Seats: 

Iberia will be selling different categories of seats, such as standard, preferred, and business seats. Online booking or check-in can usually permit seat selection, though some seats may be booked for a fee, giving the guest the opportunity to select a preferred seat.

Food and Drink: 

Iberia offers snacks and full course meals depending on the length of flights and the classes. Premium meals are offered to business class passengers, as well as a wider variety of beverages, and on long-haul routes, complementary refreshments are offered to passengers in the economy class.

Entertainment: 

Movies, TV shows, music, and digital press are also in-flight entertainment services available on personal screens or the devices of passengers through Iberia onboard system which offers diversity to the travelers to remain entertained during their flights.

Wi-Fi: 

Most flights of Iberia also have Wi-Fi, especially on long-haul services and on newer aircraft. Onboard internet connectivity can be purchased by passengers as they browse, use social media, and engage in messages, increasing their connectivity during the flight.

Power: 

Seats have power outlets, or USB ports to charge electronics throughout the flight, so passengers can keep their phones, tablets, and laptops charged throughout their flight. This is a more common feature of premium cabins, but is becoming more widespread in economy also.

When Does Online Check-in Open and Close?

Iberia is known to provide a customizable check-in service so that it can make your journey easier. You can check-in online 24 hours prior to your flight leaving you with ample time to select your seats and receive a digital boarding pass. Most flights have this service shut 1 hour before departure, but some airports such as Lagos and San Jose do it 90 minutes before departure, and even earlier in Caracas, 3 hours before takeoff.

In case you like the usual airport procedure check-in process, counters are open 3 hours prior to check in iberia international flights and approximately 2 hours prior to domestic flights. It is always good to come early so that you are not caught in last minute rush since the check-in desks at the airports are normally closed 45 minutes before it is time to take off to international flight and 30 minutes before take off to the domestic flights. In the case of flights to or out of the United States, counters can open up to 4 hours before departure in order to host more security checks.

This combination of online and airport will mean that the travelers will have the opportunity to select the best choice to suit them between convenience and special needs or luggage needs. Iberia wants to give each flight a smooth beginning either by pre-checking over the internet or coming in early before the flight.

How Can I Check in Online With Iberia?

Iberia web check in:

• Go to the Iberia website or the Iberia app.
• Click and select the Check-in on the home page.
• Please provide your booking number, or ticket number, and your surname.
• Confirm your flight details and choose the passengers that you want to check in.
• Select your seat, luggage, or purchase other services (where necessary).
• Your pass can be saved, printed, or downloaded to your device.

Can I use the Iberia mobile app for check-in?

Yes, the Iberia mobile application is available to check in, and a majority of travelers can easily go through the process. Mobile check-in process follows the following steps:

• Download the Iberia App on your device.
• You are now logged in to your Iberia account, or you can check in as a guest.
• Click the Check-In button on the home page of the app.
• Use your booking code and surname to get access to your flight.
• Choose your seat, add baggage as required, and confirm your details.
• Check that all is fine and get your mobile boarding pass that you can save on your device or any device in the app.

Can I check in at the airport?

Check-in service is also provided by the airline at the airport. Passengers can complete their check-in through the self-service kiosk as well as with the help of a customer service representative. The steps are mentioned below:

• Check in at the Iberia desk or self-service kiosk.
• Bring your passport and ticket or booking reference.
• Your documents will be inspected and a boarding pass handed to you by the staff.
• With luggage, hand it over to the staff to check in.
• Check-in at the airport is usually open 3-2 hours prior to the flight.
• Get there on time so there are no lines.

Can I Check Baggage During Online Check-In?

Yes, you can check baggage online when checking-in with Iberia, and you can also add additional baggage on line check-in.

• Online check-in to Iberia 24 hrs before your flight.
• Enter a booking reference and last name.
• Once you have chosen the seating, you will be given a choice to add extra baggage.
• Select the number of bags and weight (15 kg, 23 kg, or 32 kg) depending on the requirement.
• Pay for the extra baggage online?it will save time.
• With payment, you receive your boarding pass and, when checking bags, baggage labels to print.

How Do I Get my Boarding Pass?

• Your boarding pass may be obtained online or through the Iberia application or at the airport.
• You can complete the Iberia check in online 24 hours before your flight.
• Find your flight using your booking code and your last name.
• Select your seat and verify your information.
• Download your cell phone boarding pass or print it at home.
• At bagging, go to the baggage drop-off desk at the airport.
• Check in at a self-service kiosk or choose to have someone help you at the check-in desk.
• In some destinations (like Morocco, Egypt or the Maldives), you have to go to the counter despite online check-in.

What If I Don?t Receive My Boarding Pass After Online Check-In?

In case you have checked in online with Iberia and have not received your flight ticket (boarding pass) yet, don?t panic, there are easy methods to retrieve it before the flight.

• Log in to the online check-in of Iberia using your booking code and surname first.
• When you look at the check-in page, at the bottom of the page, you should see Print boarding passes, at which point you should print a duplicate.
• Select to have the boarding pass emailed or downloaded as a PDF to print.
• You can use a mobile device and open the Iberia app, where you can have a boarding pass if it is already stored.
• In the case of technical problems, go to an airport computerized kiosk and print out your pass with your ticket information.
• There is also the Iberia check-in counter at the airport, where you can go to get help, the staff can reprint your pass.

When Should I Arrive At The Airport?

You are advised to get to the airport early enough to finish Iberia check-in, baggage drop, security, and boarding of the flight before your flight takes off.

Iberia Check-in Recommended Arrival Times

• In short and medium flights, arrive at least 2 hours before takeoff.
• On long-haul flights, get to the airport at least 3 hours prior to takeoff.
• On flights to the USA or Latin America via Madrid, arrive 4 hours before takeoff, as extra security and documentation checks will be done.
• When flying out of Nigeria, get there 3 hours before international flights.

Check-in Desk Hours and Deadlines

• Check-in desks at an airport are usually open 2-4 hours before departure, but it depends on the route.
• The check-in counters on most flights close 45-60 minutes before takeoff.
• Check-in of Iberia Express flights within the Schengen Area is done 45 minutes before departure.
• Previous cut-off time before departure is up to 90-180 minutes in other destinations (e.g., Lagos, Caracas, San Jose).

Boarding and Final Cut-offs

• Boarding ends 20 minutes prior to departure; be at the gate at that time.
• When you are carrying baggage, make sure that you drop it at least 60 minutes before takeoff, or you will miss your flight.

How Long Before You Can Check Into A Flight With Iberia?

Checking in to your Iberia flight can be done online and at the airport, and has slight variations depending on whether your flight is international or not.

International Flights

• Most international flights have online check-in within 24 hours of departure, and close 1 hour before departure.
• Check-in online is available (only 24 hours before takeoff) on flights to or from the USA, UK, China, Mexico, or Cuba.
• Airport check-in counters are normally available 3-4 hours before the take-off hour during long distance international flights.
• Depending on the destination, check-in counters are closed 45-60 minutes before departure.
• In other cities, like Lagos, San Jose or Caracas, the check-in time is earlier still, 90 to 180 minutes before departure.

Domestic Flights

• Check-in can be done online a day before the departure at any time within 24 hours and ends 45 minutes before the scheduled departure.
• Check-in counters at the airports open 2 hours prior to domestic flights.
• Check-in desks are closed 30 minutes prior to departure on domestic flights.
• Board pass is available through the Iberia website, mobile app, or at airport kiosks.

What If I have Special Assistance Needs (e.g., wheelchair)?

Whether you have any special assistance requirements, such as the requirement of a wheelchair, Iberia will also ensure that you get the best travelling possible with all the assistance that will be provided to you until you arrive.

Requesting Assistance

• Special assistance can be requested during online booking of the flight- just select the special needs passenger and then choose the needed service.
• In case of prior reservation, you may seek help up to 48 hours prior to departure via the Iberia website, customer support or through your travel agency.
• Depending on your needs, assistance may be wheelchair support, help with mobility aids, service animals, additional seating, or oxygen.

Forms of Help on Offer

• Wheelchair: Iberia provides three categories of wheelchairs. WCHR (can walk, but with a wheelchair over long distances), WCHS (unable to climb stairs), and WCHC (completely immobile).
• At the Airport: The airport staff provide ground assistance, which involves assistance with check-in, security, boarding, deplaning, and baggage collection.
• Boarding and Seating: Your manual wheelchair can be used to the gate and will be stored and returned there on arrival.
• In-flight Services: Crew may help to get to the lavatory, to have safety briefings in other forms (when there are visual and hearing deficiencies), and to choose a seat with folding armrests.
• Important Requirements
• Travel Companion: You will have to have an escort with you because you are not able to perform some of the simplest tasks like eating or going to the toilet, tying your seatbelt or comprehending the safety signs and instructions.
• Medical Permission: In case of seriously ill passengers, the Iberia medical service might need to be documented or approved before traveling.
• FREMEC Card: Frequent travelers who are permanently disabled may be offered a complimentary FREMEC card, which stores medical information and facilitates future flight bookings.

Introduction and Airport Arrival

• When you are requesting assistance, you may arrive 2 hours prior to domestic flights or 3 hours prior to long-haul flights.
• See the information desk or special assistance at the entrance.
• The Aena badge provides passengers with an invisible disability with priority access to security and additional assistance.

How Can I Cancel or Change my Check-In?

The change in the travel plans may also require you to cancel your check-in or make new check-in arrangements. These two can be performed, but you must do them in the right order. Read step-by-step instructions on each.

Iberia Airlines Ticket Cancellation:

• Visit the airline webpage or application and enter your account.
• You can search your booking either using the PNR or booking reference number and surname.
• Select the reservation that you would be canceling.
• Click the icon of ?Ticket Cancellation?.
• Confirm the details and confirm the cancellation.
• Wait and get a refund where your ticket allows it; this will take many days.

Iberia Airlines Check-in Cancellation:

• Go to the airline website or application and find the section, Manage Booking.
• Enter your booking reference and surname.
• Select a reservation that you want to modify.
• Choose the option to alter your details or your flight.
• Key in the modifications, e.g., new date or seat, and authenticate.
• Check in again where there is a need.

How Can I Contact Iberia Customer Service?

You can contact Iberia customer service through multiple convenient and reliable channels, ensuring assistance is available whether you need help with bookings, changes, special assistance, or baggage inquiries. Here?s a step-by-step guide on contact options:

Call: 

• Get the customer service phone number of Iberia Airlines in your country. 
• Call the customer service helpline number +1-888-737-0007.
• Listen carefully to the computerized menu.
• Select the query that is relevant to you.
• Wait until connected to a customer service person.
• Where you are in doubt, be clear.
• Follow the orders of the representative.
• The airline representative will sort your problem.

Email:

• On the Iberia Airlines official site, visit the page; Contact Us.
• Get the official Iberia Airlines email address. 
• Email the agent with details of your reservation. 
• Attach the documents connected with this issue, including a passport, a ticket confirmation receipt, etc.
• Await a reply in your email inbox from Iberia Airlines customer service.

Request Form:

• Go to the official Iberia Airlines site and on the section contact us.
• Locate the web form that applies to the nature of your request (refunds, claims, etc).
• Add any pertinent records, but only where feasible on the form.
• Check the information to find out whether it is accurate.
• Complete the form online according to the instructions given.
• Wait until you get the response from Iberia Airlines customer service through email or by phone.

Airport Visit:

• Head to your nearby airport.
• Find the help service desk of Iberia Airlines
• Speak with the presented customer service member.
• Provide employees with your names and any booking or travel information.
• The available representative will guide you regarding your query.
• The customer service agent will give you the best solution.