What are the check-in & Onboard options for Etihad Airways?

Etihad Airways, the national airline of the United Arab Emirates, offers passengers the smooth experience since the point of their departure. The airline provides a mixture of options of check-in to meet the needs of various passengers, as well as a diverse range of services on the plane that will contribute to greater comfort and entertainment in the course of the flight.

Check-in Options

There are variety of etihad airways check in options outside the airport counters, which are accessible 48 hours to 2 hours prior to the flight on most flights, where the passengers are able to select their seats and access their boarding passes.

• Online Web Check-in: Available on the Etihad web site or app, you need to enter booking reference, choose passengers and seats, add extras such as baggage and download boarding pass.
• Mobile App Check-in: Just like web, it supports numerous flights in a reservation, and mobile boarding pass through an email that can be used at the gate.
• Airport Check-in: There are counters where passengers can drop bags, documents and boarding passes; there are also self-service kiosks where the passenger can scan their passport/boarding bookings and print their passes and tags, and drop their bags.
• City Check-in: You can check in in hubs such as Abu Dhabi or Dubai between 24 hours beforehand to drop off bags and receive boarding cards without the need to go through airport queues.
• Home Check-in: Check in at home, print bag labels, and pick up boarding pass without coming to airport at first.

Onboard Options

Etihad onboard services revolve around in-flight comfort whose aim is to deliver entertainment, connection and meals and other extras according to the duration and type of flight.

• In-flight Entertainment (IFE): On-demand movies, televisions, music, live sports/news, each person, at their respective seats; no charge.
• Wi-Fi and Connectivity: Free chat to Etihad Guest members, full Surf packages ($9.99-$24.99 based on the duration of the flight); none available on A320/A321.
• Meals and Beverages: Destination-inspired meals, including vegetarian, are free, as are Champagne or buy-on-board such as popcorn.
• Amenities and Comfort: Customizable seats/ beds, USB/ power, pillows/ blankets, amenity kits; Flying Nannies on long-haul.

These comprehensive check-in and onboard services imply that Etihad Airways targets to have people enjoy their travel with the company.

When does online check-in open and close?

The etihad airways online check in can be opened 48 hours before the planned departure and closed 90 minutes or 1 hour before it, depending on the flight route, classes and airport-specific policies, and available on the site or the application.

• Opening Time: Check-in will usually be available 48 hours prior to the departure of your flight on most routes online.
• Closing Time: It closes 90 minutes to departure of economy passengers on most flights or up to 1 hour to others, after which passengers lose the opportunity to use online services and must use airport counters.

Variations and Tips

The timing would depend on the destination, other airlines, or any special request such as the need of assistance, which would necessitate airport check-in.

• Confirm windows through the official Etihad app or site to be sure of the booking.
• Flights to the US or high seasons may have changed the regulations, such as prior preclearance closures.

How can I check in online with Etihad Airways?

Etihad Airways online check-in offers the passengers with the opportunity of verifying travel details, booking seats, and being issued with boarding pass at the comfort of their own homes, hence, saving time at the airport. The service is offered 48 hours prior to boarding and closes 2 hours prior to this, on the airline site or mobile app. Check-in online is performed in the following way:

Via Website

Quick and contactless access to the service is available, as Etihad official site requests faster handling of services and bypasses time wastage in the airport.

• Go to Etihad webpage and find the manage or check-in section on the home page.
• Enter six-character booking reference with last name and then click on Find Booking/ Check-in.
• Choose passengers and check in, review the flight details, select the seats according to the map, and update the contact information (as required).
• Check booking, select optional services such as meals or bags and print, email or download your boarding pass.
• Check in bag at the airport when carrying checked luggage.

Etihad Airways online check-in is a quick and easy way to travel and not get stuck at the airport lines or be stressed out because of clearance problems.

Can I use the Etihad Airways mobile app for check-in?

Yes, you may check-in through the Etihad Airways mobile app, which gives an opportunity to check in fast, choose seats and receive a mobile boarding pass. In details, the steps to be followed in order to do etihad airways web check in using the app are as follows:

• Download and open Etihad Airways application, and tap on the Manage or Check-in Online.
• Enter booking reference number and surname to access the details of the booking.
• Select passengers, reserve seats of your choice, make declarations and make any changes or add-ons.
• Complete and store or e-mail the digital boarding pass to use at the gate.
• Check in bags at drop bays on arrival at the airport.

Benefits of Checking-in using App

Saving time at the airport with the help of the app has the following benefits:

• Mobile boarding pass download and fast check-in to avoid the lines.
• Flight status, flight delays, and gate changes notifications are sent in real time.
• Simple seat choices, upgrade, additional baggage, access to the lounge and preferred seating.
• Individual offers, the monitoring of Etihad Guest miles, and unique offers.
• Inbuilt maps and messages that allow a smooth transport of passengers within an airport.

Can I check in at the airport?

Yes, Etihad Airways allows passengers to check in at the airport on staffed counters, self-service kiosks, or bag drop zones after online check-in, the counters usually open 3-4 hours prior to departure. Check-in at the airport can be done by following the few steps that are as follows:

Staffed Counters Steps

Report 3 hours before international or 2 before domestic flights with passport, details about booking and documents so that the agents can assist you.

• Find Etihad counters in departures hall.
• Give out passport, ticket/booking reference number, visas and baggage to the agent.
• Check specifications, issue boarding pass, label and deliver bags.
• Go to security and immigration.

Self-Service Kiosks

Many airports have independent check-in in kiosks that are quick and do not require complex passenger needs. To check-in with the kiosks, the following must be done:

• Locate an Etihad kiosk and press the touch screen.
• Enter booking reference number/last name/scan passport/ID.
• Filter passengers, select seats, print boarding pass and bag tags.
• Place drop bags on the counter, and go to security.

Bag Drop (Post-Online Check-in)

After?????????? checking in through the web or app, utilize this to accelerate baggage handling along with your digital boarding pass.

• Go to Etihad bag drop lanes.
• Scan boarding pass or passport scan at the scanner.
• Tag and weigh bags on belt.
• Confirm-check in and pass to security.

All you have to do is to do these and you are off on a journey to a good traveling experience with Etihad Airways.

Can I check baggage during online check-in?

Yes, Etihad Airways provides the possibility of adding or buying an additional baggage (checked) at the time of online check-in via the site or application, but it does not actually check or label bags online, the transportation of bags is performed at the airport.

During Online Check-in

Online check-in has the option to explore your allowance, purchase extras at reduced prices (less expensive than airport), and finalize your choices before making your final boarding pass.

• On the page "Manage Booking" or check-in page, type booking reference number or last name.
• Click on Add extras/ baggage to see allowance and buy more weight/ pieces.
• Checkout and pay online (where necessary), and select seats and download a boarding pass.
• Check in purchased/additional bags at bag drop lanes at the airport using your boarding pass.

You can, therefore, easily handle your baggage prior to reaching the airport by the online check-in. Also, keep in mind that etihad airways check in baggage size vary depending on the route and the fare class booked.

How do I get my boarding pass?

Etihad Airways boarding passes can be acquired online, by the means of online check-in (via web page/ application, 48 hours before 1-2 hours before departure), option to download, email, or print digitally, or receive printed at the airport kiosk/counter.

Online Methods

Full check-in with Etihad on its official website or the app to receive your pass as soon as you have selected your seat and registered it.

• In the check-in confirmation page or the Boarding Pass section of the app, download PDF.
• Send it to yourself to print at home or in the mobile.
• Save as a mobile boarding pass (accepted in the majority of airports; flights within the US may need to be issued at the airport).

Airport Methods

In case you are not able to check in online, then Etihad Airways offers convenient airport checks when you arrive at the airport like self-service kiosks and staffed agent counters. Most passengers can use self-service kiosks to scan your passport or a booking reference number and print your boarding pass and bag tags, and this makes the experience very quick and easy. Just hand in your documents at agent counters, then proceed to boarding pass issuance along with baggage drop, and the special needs and complex requirements will be assisted.

What if I don?t receive my boarding pass after online check-in?

In case you are not given your boarding pass by the end of the online check-in, do not panic! The situation can be resolved in a couple of steps.

• Check Your Email: The boarding pass is often mailed to your email. Also, make sure to check your inbox, including the spam or junk mailbox and it may have got there.
• Visit the Airline's Website: Most airlines will give you the ability to access your boarding pass on their Web Site or mobile application. Your booking reference number and your last name could be required in order to access your check-in.
• Contact Customer Service: In case you have not located your boarding pass yet, contact the customer care of the airline. They can also assist you in troubleshooting the problem and possibly resend your boarding pass or can assist in some other way.
• Check-in Kiosks at the Airport: In case you cannot solve the problem prior to arriving at the airport, you can use self-service kiosk to check in and print out your boarding pass. Alternatively, you can go to the check-in desk of the airline and get some help.

It is best to keep in mind always to have a backup plan, e.g., take a screen shot of your check-in confirmation or have a list of all the information about your booking, just in case something goes wrong.

When should I arrive at the airport?

Etihad Airways encourages 3 hours prior to the international flights and 2 hours prior to domestic flights to be at the airport in order to check in, drop bags, be subjected to security, and immigration.

Peak Period Advice

In situations where the number of passengers is high or the time of the year is summer or peak season, at a hub like the Zayed international Airport in Abu Dhabi, in order to cater to the high number of passengers and potential queues, the check in time before flight should be 4 hours before take off. The online check-in passengers also have access to self-service bag drops that enable them to be in a position to speed up the check-in process.

Additional Tips

Issues such as special baggage, pets, or peak travel times can force additional buffer, and thus check on your flight status through the Etihad application or the Internet. There should always be a confirmation of guidelines in the airports, since some terminals and airline policies indicate differences.

How Long Before You Can Check Into A Flight With Etihad Airways?

Etihad Airways enables online and mobile check-in of both international and domestic flights 48 hrs before departure and closes 1-2 hrs before departure depending on the route.

International Flights

Check-in counters in the airport usually open 3-4 hours prior to departure and shut down 60 minutes before takeoff, and in some cases 90 minutes because of immigration or security regulations. Online check-in is possible until 1 hour before the departure, however, the passengers need to arrive at the gate 45-60 minutes prior to the departure.

Domestic Flights

Check-in counters shut 45 minutes prior to departure and it is advisable to be 90 minutes early so that you can drop and secure baggage. Online choices replicate the international schedules, with opening 48 hours prior to flight and closing 1-2 hours previous to the flight.

What if I have special assistance needs (e.g., wheelchair)?

In case you have special assistance requirements, including the need to use a wheelchair, Etihad Airways will make sure that your travel will be comfortable and tension-free. You should inform the airline about your needs at least 48 hours prior to the flight so that they could make the required arrangements.

You may order some assistance during the process of purchasing your ticket online or by directly calling customer service. On arrival at the airport, a special, well trained personnel will welcome you to the airport and help you with your check-in, boarding and to your gate. Moreover, Etihad provides other services such as wheelchair services and navigating around the airport and can therefore travel without worrying. You can always contact them in case of particular inquiries or requiring extra facilities.

How Can I cancel or change my check-in?

In case you have to cancel or make changes to your check-in with Etihad Airways, it is quite easy. The following are the steps that you can do:

• Begin with visiting the Etihad Airways official site or the mobile app, and make sure to prepare your booking reference and last name.
• Find the Manage My Booking. You can get your reservation by entering your booking reference and personal details.
• As soon as you have retrieved your booking, you are expected to have access to the possibility to change your flight details. This will encompass the capacity to re-check in when the need arises.
• Complete prompts to make any amendments or cancellations towards your check-in. Do not forget to look through any new boarding passes, or any new information that has been given.
• Once you have made the changes, you are expected to get a confirmation of your new check-in information either in the form of email or the app.

In case of any problems or in case you want to contact the customer care, you may also contact the Etihad Airways customer care to help you in making your check-in changes.

How can I contact Etihad Airways customer service?

The Etihad Airways customer service can be contacted by calling their special customer service line which is 1 (914) 303-8393. They ought to be in a position to guide you on any questions or problems that you might have concerning your travel arrangements. Besides that, there is also their official site where you can find all possible options, such as online chat and email.