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What are the check-in & Onboard options for Air France?

Air France has a number of check-in and boarding services that suit passenger comfort and effectiveness. Air France airline check-in can be done online, at the airport counter, by phone, and on routes with particular requirements. Being aware of these alternatives will enable passengers to straighten their path and select the means that will be most appropriate to their travelling requirements.

Air France Check-in Options:

Online Check-in

  • Online check-in 24 or 30 hours before departure, passengers can check in through the Air France website or the mobile application. This will enable travellers to choose seats, add additional services, and receive a mobile or printed boarding pass. Air France check in online saves time in queues at the airport, and in particular for individuals travelling only with carry-on luggage.

Airport Counter Check-in

  • The airport has staffed check-in desks, which, in turn, are designed to serve those who like it or require it, usually opening 3 hours prior to departure. This option will be required on some routes by mid-2025, including flights between JFK, San Francisco, Dubai, Tel Aviv, and Johannesburg, where passengers are required to check in physically at the airport despite the presence of online check-in.

Phone Check-in

  • Air France is also offering phone check-in service at a minimum of 24 hours prior to the flight. The passengers give their booking reference and details via the phone and get a mobile boarding pass in the form of a text or email.

When Does Online Check-in Open and Close?

Air France web check in allows its customers to check in online, which commences 30 hours before the scheduled take-off of the flight. It is a convenient service that is accessible until some 2 hours before flight take-off. The travelers also get sufficient time to relax this time and make their bookings, revisit the information, and send the boarding pass to their phone or have a printout of the boarding pass wherever they are. It is an excellent time-saving strategy and a pleasant introduction to the trip without the rush at the airport. Be sure to complete the task before the 2-hour limit to spend a stress-free time with Air France.

How Can I Check in Online With Air France?

  • Visit the Air France website mobile app.
  • Locate and select the section Check-in.
  • Search your reservation using your booking reference or the number of your Flying Blue card.
  • Choose the passengers you would like to check in.
  • Select a seat of your choice in the seat map.
  • Additional services and baggage were necessary.
  • Check all your travel plans.
  • You can have your boarding pass, which can be downloaded to your smartphone, printed, or even emailed to you.
  • To make your time in the airport hassle-free, keep your boarding pass.

Can I use the Air France mobile app for check-in?

Yes, you may work with the Air France mobile application, which also assists the check-in process in an ideal and convenient manner. The step-by-step mobile check-in process may be followed by the passengers as follows:

  • Download the Air France application on your phone.
  • Create an account or continue as a guest in Air France.
  • Check your booking, just insert your reservation details, the booking reference, and the last name of your passenger.
  • Choose the flight that you would like to check into in one of your upcoming trips.
  • Enter your own information and select the seat of your preference following the on-screen instructions.
  • Accept any conditions and ensure that you check in.
  • The boarding pass will be generated, and it will be presented in the form of a digital QR code in the app.
  • Keep your phone boarding pass on your phone or save it on a mobile wallet.
  • Your mobile device should be prepared with the boarding pass, as well as your ID or passport, on the day of your flight, to undergo airport security and boarding.

Can I check in at the airport?

You may certainly check in at the airport with Air France, either with a personal service or with baggage on board. The airport check-in is good when you require the personal assistance of personnel or when you have heavy baggage to check in.

  • Be at the airport early, at least 3 hours prior to an international flight, 2 hours before a domestic flight.
  • Locate Air France check-in counters or self-service kiosks.
  • Please present your booking information and ID to the employees at the counter.
  • In case you have some bags to carry, hand them over to the desk staff.
  • They will issue you a printed boarding pass.
  • With the use of a kiosk, you print your boarding pass as per the instructions appearing on the screen.
  • Once you have obtained your boarding pass, pass through security to the departure gate.

Can I check baggage during online check-in?

Yes, you could add baggage on online check-in with Air France. When filling in your online check-in, you are also able to indicate that you have baggage to check. This simplifies your travelling since at the airport, you simply cross the baggage check-in point to dispose your luggage and do not need to check in again.

The following is a good way that works to your advantage:

  • When you are checking in online, you enter your flight details and choose your seat.
  • You can mention that you have baggage to check, and all this is prepared in advance.
  • You get your boarding pass on your phone/ email.
  • Once at the airport, things are simple since you need to drop off the bags at the baggage counter.
  • Quickly lay down your bags and rush to security and your gate.

This hassle-free experience helps you save time and effort and also enables your travel experience to be relaxed and stress-free. It is an excellent opportunity to pack up all your stuff and even leave your house without carrying any baggage of your own, and then have the added advantage of leaving your baggage without straining your shoulders at the airport.

How do I get my boarding pass?

Getting your boarding pass is one of the activities that you must undertake before boarding your Air France flight. Your boarding pass will provide you with access to airport security and the ability to board the plane, and you can take your boarding pass very easily, depending on how you have checked in.

Online:

  • Check in online on the Air France website or on the mobile application at least 30 hours before boarding the plane.
  • Once you have checked in, you will be able to download your boarding pass to your smartphone or computer.
  • It can also be sent to you through email and printed in case you would like to have the paper version.
  • You can save the digital boarding pass on your phone or print it so that it is easily accessible during the time of airport security and boarding.

At the Airport:

  • You have to go to the Air France check-in counters or the self-service kiosk.
  • Present your travel documents, and the staff will issue you a printed boarding pass.
  • It can also be printed by yourself via the airport kiosks.
  • This will assist you in case you require personal assistance or need to drop off.

What if I don?t receive my boarding pass after online check-in?

Sometimes, passengers receive their boarding pass not immediately after they have done online check-in with Air France. In such instances, the online system may not provide a boarding pass immediately and may instead request that passengers collect the pass at the airport. This is neither something to panic about nor much of a problem.

  • Get to the airport in time on the day of your flight.
  • Check in at the Air France desk or locate a self-service machine.
  • Show your reservation and a valid ID or passport.
  • Air France employees will help you issue a boarding pass.
  • Check in any baggage at the baggage drop counter.
  • Go to the airport security and then to the departure gate.
  • Coming early will give sufficient time to get any problem sorted out peacefully.
  • Air France personnel and staff are on hand to assist in boarding you safely.

When should I arrive at the airport?

It is also recommended to arrive early at the airport, and you perform all the necessary processes before you board your flight with Air France. You should report at least 3 hours prior to takeoff in international flights, 2 hours prior to takeoff in domestic or European flights within France. This will enable you to have some time to arrive there on time, drop off your luggage, and pass through the security checkpoints and arrive at your boarding gate without any rush. It is better to be early during peak hours, such as holidays or weekends, so as not to be inconvenienced. A more relaxed experience of your trip can be achieved when you come early with Air France.

How Long Before You Can Check Into A Flight With Air France?

Before flying with Air France, check-in is a mandatory procedure, as the company needs to know that you will be on board and that they can make sure that your travel details are accurate. Check-in may take place in various forms, such as online check-in to take it easy and face-to-face check-in at the airport to be assisted. You should also know how and when to check in so that you have a stress-free start to your journey.

  • International Flights Check-in: You can check in 30 hours prior to your flight leaving. By making this early reservation, you are able to select your seats quickly, add services, and get your boarding pass electronically. Online booking usually opens between 30 and 2 hours before departure, once again, depending on route and airport.
  • Domestic Flights Check-in: Check-in can also be done online within 30 hours preceding the flight on domestic flights to various parts of the country or European destinations, though it usually closes in-between 30 and 40 minutes before the flight so as to board the flight. The local flights have counters at the airports that open about two hours prior to take-off in case individuals desire to check in physically.

What if I have special assistance needs (e.g., wheelchair)?

When travelling with Air France and you have special assistance needs (like a wheelchair or other assistance), the airline offers specific services so that you can enjoy a comfortable and safe trip. Reduced mobility or disabilities. They are invited to inform Air France and are requested to notify Air France of their needs at the moment of booking or at the latest at least 48 hours before departure. This enables the airline to organize some special assistance during your travel, like at the airport, boarding, during the flight, and upon arrival.

The following are the most important details concerning special assistance with Air France:

  • One can request special assistance online at the time of booking, either via the Air France website or by calling their special assistance service.
  • At the time of booking, you can choose the alternative that states that you require assistance and write down what your needs are.
  • In the event that you are using a wheelchair, Air France personnel will help you fold it, check it in, and give you an assistance wheelchair to get you to the aircraft.
  • You may also ask to use your own wheelchair until the gate of the boarding.
  • Cabin crew are present to offer on-board service whenever necessary.
  • Upon arrival, it will be helped to get off, baggage reclaim, and exit.
  • With the special needs like those having cognitive or other disability needs, it offers special assistance to help them navigate the airport formalities safely.
  • It is recommended that they give information regarding any special needs or medical conditions to be detailed to organize the support.
  • Also, make sure that your assistance request has been forwarded to your partner airline, too, when you are flying with them.
  • It is always advisable to inform Air France at least 48 hours before taking off to make sure that there is no problem in assisting you.

How can I cancel or change my check-in?

You may also have to cancel your check-in or make new check-in plans due to a change in the travel plans. These two can be executed, provided you do it in the proper process. Read out clear, step-by-step directions on each one.

To cancel your check-in, you should do the following:

  • Go to the airline webpage or application and enter your account.
  • Search your booking by using PNR or booking reference number and surname.
  • Choose the reservation that you would like to cancel.
  • Click on the ?Ticket Cancellation? icon.
  • Check the information and verify the cancellation.
  • Wait and get a refund in case your ticket permits it; this could take several days.

To update your check-in or booking, please do the following:

  • Visit the airline's website or application and locate the section, Manage Booking.
  • Type in your booking reference and surname.
  • Pick a booking you would like to change.
  • Select the alternative to change your information or your flight.
  • Enter the changes, e.g., new date or seat, and validate them.
  • Re-enter the check-in when necessary.

Frequently Asked Questions?

When does online check‑in open & close for Air France flights?

Air France flights allow online check-in 30 hrs prior to departure. It is closed 30 to 120 minutes prior to the flight, depending on the route. This mobile early check-in assists you in selecting seats and thus prevents the airport queues.

How early should I arrive at the airport / when does counter check‑in close?

At least 3 hours before an international flight, and 2 hours before a domestic flight with Air France, you need to arrive at the airport. Counter check-in shuts at the cut-off time of your route, which is typically between 30 and 120 minutes prior to departure, and it is worthwhile to arrive early enough to finish check-in and drop baggage.

What documents do I need to check in with Air France?

You require valid travel documents in order to check in with Air France. In the case of domestic flights, a national ID or passport is sufficient. When flying internationally, you will require your passport and any visas or a travel permission like the ESTA to the USA. They should be prepared in advance prior to check-in.

How does kiosk check‑in work, and when is it available?

Kiosk check-in allows you to check in and print your boarding pass or baggage tags at the airport on self-service machines. In most airports, kiosks are open 24/7, but they have the same cut-off time as online check-in. This is a fast alternative, provided you do not want to stand in line at counters.

Is there a mobile or electronic boarding pass option?

Air France provides mobile and electronic boarding passes. When you check in online, you can download your boarding pass on the Air France app or site. At the point of security and boarding, the digital pass can be displayed, and it is easy to travel without a paper ticket.

 

What is the latest time I can drop off my checked baggage?

The most recent time at which you can drop off checked baggage is dependent on your flight path, but is equivalent to the cut-off point of the check-in. This is between 30 minutes and a maximum of 120 minutes to take off. Do not forget to leave your luggage before this deadline, or you will miss your flight.

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